Delete your Songlet account and data
For Songlet: AI Ringtone Maker by EZ Tools Studio. This page lets you request account and associated personal data deletion, including after uninstalling the app. You do not need to reinstall Songlet to contact us.
Send a deletion request
Email eztoolsupport@icloud.com with the subject Songlet account and data deletion request.
Opening this link prepares an email; you choose whether to send it. It does not immediately or automatically delete an account. Support verifies ownership and handles the request manually. If you have no email app, send the request to the address above using your preferred email service.
- Google-linked account: send from the Google email linked to Songlet and include your Songlet user ID if available. In the app, go to Settings → Delete account and data to view or copy your own ID and prepare an email with it.
- Anonymous account: use the ID prefilled by the app. If you have uninstalled or cannot retrieve it, contact us and describe the account information you still have. Support will explain what is needed to verify ownership; an ID alone is not proof.
Do not send passwords, Google sign-in codes, API keys or full purchase tokens. We may request limited additional information to verify the account. We will keep you informed about your request and explain any information that must be retained.
Before requesting deletion
Cancel subscriptions in Google Play. Deleting your Songlet account does not cancel automatic renewal. Open Google Play → Payments & subscriptions → Subscriptions to manage an active plan. You can contact support about deletion while handling cancellation; this page does not change your Play subscription.
Back up songs you want to keep using Save to phone music. Your audio, editing drafts and exported files are stored on your device, separately from the online account. Server account deletion does not remotely erase files on your phone. Uninstalling can remove app-private songs and drafts; exported music is managed through your phone.
What is deleted
After ownership verification, we delete your Songlet account and linked profile details, account and credit records, prompts and lyrics, generation request records, content reports, and advertising reward records, subject to the limited retention described below. Remaining Songlet points and account access are lost when deletion is completed.
We also address active generation requests and associated data held by our service providers. If a provider needs to assist with your request, we will explain any resulting delay or limitation.
Limited records that may need to be retained
We may retain limited purchase, subscription, payment verification, refund or security records where necessary for legal obligations, resolving orders and refunds, or preventing fraud. We restrict their use to those purposes. The retention period depends on the applicable obligation or unresolved issue; support will tell you which records remain, why, and for how long. We delete or anonymize them when the reason for retaining them ends.
Questions and confirmation
Support replies after processing and explains any limited records that remain. Contact eztoolsupport@icloud.com if you need help identifying an account or have questions about the request.